FAQ

Please e-mail deq.ttt@gmail.com in case you can't find any answers or information to your question online. We look forward to hearing from you!

As of now delivery is only done in EUROPE until further notice.

Please allow up to 5 working days for your order to be dispatched.

Delivery duration depends on the courier and distance.

Generally orders are exempt from refund. If there is a problem with your order please do feel welcome to reach out so we can see if there is a solution. Thanks for your trust!

Yes, everything in the store is handmade by ELU, beside the digital prints.